Perhaps this motivation comes from a sense

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A lack of active listening skills can lead to poor customer relationships which is one of the biggest causes of customer churn. In other words you not only need to be able to understand what your prospect is saying but you also need to develop the emotional intelligence necessary to read between the lines. For example, do they sound hesitant or angry? Are you experiencing a series of awkward pauses? Being able to understand the prospect's tone has to do with the importance of quick critical thinking. According to research having to repeat yourself is one of the things people hate most when talking to a company on the phone. That’s why it’s crucial to track not just the subtext of what your customers are saying but also the specific details.

They're Ambitious It's no surprise that effective salespeople are motivated of competition among colleagues or perhaps is driven in part by commissions. Regardless, good salespeople are motivated people who naturally want to improve without anyone else telling them to Email Marketing List do so. They often set goals they want to achieve, both short-term sales quotas and long-term career goals. If you want to know what motivates your sales reps don’t be shy about asking them. This is especially important during the interview hiring and onboarding process. You want your new sales reps to want to know what it takes to be a great salesperson so they can improve and advance. They're eager to learn. According to Gallup, employee engagement increases when employees are allowed to develop skills in the workplace.




The same logic applies to your sales reps. Top sales reps don’t feel forced to figure out how to become a better salesperson. Rather they take these steps because they want to. Ideally your company should support them in doing so. But according to our State of Sales report, more than half of salespeople say they are developing sales skills on the job and only a fraction are learning through feedback from their managers. of people learn through training and qualifications this is the next most common development technology. While first-hand experience is obviously positive it's definitely not the only way salespeople can or should hone their skills.